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Cancelling Domain Transfer

Depending on the Transfer status, following are the methods to cancel the Transfer Order (except for a .EU domain name):

If the Order status is: Transfer waiting for Admin Contact Approval

You can cancel the Transfer by visiting the Cancel Transfer Link listed in the email that you receive from Computer Solutions.

Note

If you did not receive the email for authorization, you can have it resent to the Admin Email Address, by following the procedure given below:

1. Login to your domain management Control Panel provided by us.
2. Search for the domain name for which you placed the Transfer request and proceed to the Order Details view.
3. In the Order Details view, click the Resend Authorization button. This would re-send the email to the Admin contact.

If the Order status is: Transfer waiting for Losing Registrar Approval

In this status, you have already approved the email from Computer Solutions. However, you have not received/responded to the email from the Current Registrar.

Following are the steps to cancel the Transfer:

1. Login to your domain management Control Panel provided by us.
2. Search for the domain name for which you placed the Transfer request and proceed to the Order Details view.
3. In the Order Details view, click the Current Actions button.
4. In this list, click the action whose Status displays Transfer waiting for Losing Registrar Approval and then click Cancel.

Note

On cancelling the Transfer from the Control Panel, the funds for the same would be made available back in your Debit Account maintained with us. You can utilize it for any future purchases from us.

The Transfer of a .EU domain name can only be cancelled through the option provided in the email sent to the Registrant by the Registry.