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General FTP Queries

Changing Your FTP Account Credentials

To change the user name and password for accessing your FTP account:

1. On your CPanel Home page, click Setup
2. Specify the new FTP login name and password
3. Click OK

Using Additional FTP Accounts

If you are working on your web site together with someone else or host sub-domains for other users, you might want to create additional FTP accounts.

Creating Additional FTP Accounts

To create an additional FTP account:

1. On your CPanel Home page, click FTP Accounts in the Hosting group.
2. On the Additional FTP Accounts tab, click Add New FTP Account.
3. Specify the FTP account name in the appropriate field.
4. Specify the Home directory by clicking and select the directory required. Alternatively, you can specify the path in the input field.
5. Type the new password into the New password and Confirm password boxes.
6. By default, the Hard disk quota is set to Unlimited. To set the required parameter, clear the Unlimited checkbox and type the amount of disk space in megabytes into the Hard disk quota box.
7. If required, select the Read permission checkbox. The FTP account users will be able to view the content of the home directory and download files from it.
8. If required, select the Write permission checkbox. The FTP account users will be able to create, view, rename and delete directories in the home directories. If you don‘t grant any permissions, the connection to the FTP account will be made, but the home directory will be not displayed for users.
9. Click OK. A new additional FTP account will be added.

Changing Settings of Additional FTP Accounts

To change the properties of an additional FTP account:

1. On your CPanel Home page, click FTP Accounts in the Hosting group.
2. On the Additional FTP Accounts tab, click the required account in the list.
3. Specify the FTP account name in the appropriate field.
4. Specify the Home directory by clicking and select the directory required. Alternatively, you can specify the path in the input field.
5. Type the new password into the New password and Confirm password boxes.
6. By default, the Hard disk quota is set to Unlimited. To set the required parameter, clear the Unlimited checkbox and type the amount of disk space in megabytes into the Hard disk quota box.
7. If required, select the Read permission checkbox. The FTP account users will be able to view the content of the home directory and download files from it.
8. If required, select the Write permission checkbox. The FTP account users will be able to create, view, rename and delete directories in the home directories. If you don‘t grant any permissions, the connection to the FTP account will be made, but the home directory will be not displayed for users.
9. Specify the changes as required and click OK.

Removing Additional FTP Accounts

To remove an additional FTP account:

1. On your CPanel Home page, click FTP Accounts in the Hosting group.
2. On the Additional FTP Accounts tab, select the checkbox corresponding to the account you want to remove and click Remove Selected.
3. Confirm removal and click OK. The FTP account will be removed.