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Help & Support

Welcome to the HELP & SUPPORT Center

In this section, we have tried to provide guidelines and answers to most commonly asked questions. Please take time to go through the relevant sections of this Help & Support Center and read through the various help articles. In all probability, you will find instant answers to your queries and would not require to contact our Support. However, if you do not find answer to your queries, you are most welcome to post it to us and we shall respond promptly.

Please note that in addition to this Help Center, a lot of information and help guides are also available from within your respective control panels especially for cPanel linux hosting, PLESK windows hosting, Website Builder, Custom Website and E-commerce Website.

Quick Help Links

• Where to put the contents of your Website?
• Should I use Active or Passive mode for FTP?
• How to Upload files using Windows Explorer or a Web Browser?
• How to Upload files using FileZilla ftp client

Quick Tips

Is your website reachable from across the world?

Check at: http://internetsupervision.com/scripts/urlcheck/check.aspx?lan=en-US&checkurl=yourDomainName.tld

How to clear your DNS cache?

To clear your local DNS cache, do the following:

1. Close all windows applications
2. Open MS-DOS prompt in Administrator mode and run the following command:
   C:\>ipconfig /flushdns

Now revisit your website and try accessing the mails.